We are here for you – Our response plan to COVID-19

Dear customers and partners,


With the uncertainty surrounding Coronavirus (COVID–19), we have updated our business continuity plan to cover all the possible scenarios that we may face as a nation in the coming weeks and months. We would also like to reassure you that we plan to continue to serve you and keep up support or supply as needed so that you can operate as best as possible under these circumstances. We aim to continue to fulfil your needs albeit in a different way where some patience may be needed.
 
The health and safety of our customers and employees are of the utmost importance, and we continue to monitor both Government and World Health Organisation (WHO) updates.
 
Even though most of the team are working from home, our office in Tamworth will remain open as usual and for as long as possible. You can contact the office, our support and sales teams on:
 
•    Customer Service: customerservice.gb@topcon.com
•    Customer Orders: orders.gb@topcon.com
•    Technical Support: techsupport.gb@topcon.com
•    Office Number: 0845 450 4300

 

Training & education

During this unprecedented time, Topcon is committed to caring for our employees and our customers. 
Make use of the extra flexibility in your work schedule to check out educational opportunities from myTopcon eLearning without the need for travel.

To access the eLearning offerings, visit myTopcon.com and click on the “Training” tab. When things return to normal, you’ll be more educated than ever, and ready to take on new challenges. 

myTopcon is also available as an “myTopcon Now!” app for iOS and Android devices. Of course, we are also available online for individual training sessions tailored to your needs in the form of webinars or online meetings.

From all of us here at Topcon Positioning GB, please look after yourselves, stay safe and continue to follow current medical advice.


Your Topcon Team

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